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Terms of Service

Terms of service

Returns/Free Exchanges
We gladly accept returns for all full-priced items purchased online for a refund or exchange within 30 days of delivery. We are happy to offer free exchanges on any full-priced item. we believe the fit is an essential part of making a garment perfect. when you receive your item, try it out, and if for any reason it’s not perfect we’ll get you one that is, at no extra cost. Please keep in mind that all returned and exchanged merchandise must be unworn, unwashed, and without alterations. sale items, gift cards, and one-of-a-kind pieces are final sale and cannot be returned or exchanged. For purchases shipped internationally, we are happy to offer a refund or exchange. just be aware that import taxes or tariffs, customs fees, or other charges may apply, and Bolivian Handicraft is not responsible for any of these charges.

Delivery included
All prices include shipping. Once you have placed an order for a Bolivian Handicraf product, you will be contacted as soon as possible by phone or email. Our goal is to provide you with the best possible service and make the most of your product. Our online sales representatives review your order and contact you with the estimated delivery date.

Damaged Shipments
We carefull select our carriers based on the safe and courteous delivery of your products at a reasonable price. However, occasionally damage may occur to a shipment. While this is rare customers are asked to follow a simple procedure that will expedite the claim process (if needed). We ask customers to notify us within 24 hours of any damage sustained to the packaging and or products. Customers can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (591) 60603111.

best price
Bolivian Handicraft has some of the best prices anywhere. And that's a promise we stand behind: If you buy an Bolivian Handicraft product, and then find a better price with a competitor within 48 hours, we'll cover 110% of the difference!

price match
1. Find a qualified product.
While online, find a qualified product that you want Bolivian Handicraft to match with the price. Make sure the product you want to match the price is immediately available and identical to our competitor's product (it must be a brand that matches the same model number and color). Bolivian Handicraft orders are available to match prices by online chat or by phone.
Chat to request a price match
2. Connect with us through the Bolivian Handicraft chat. Be prepared to direct our staff to the ad or website that shows the lowest current price you want to match. You can also call (591) 60603111 to obtain a request for price matching from

unique and exclusive product
Latin American Investment Group, through Bolivian Handicraft, guarantees that the group of products with the seal of "unique and exclusive product" is unique and unrepeatable, in production technique as in image and accessories.

100% customizable product
A customizable product refers to the possibility of editing it according to the tastes and preferences of the client.
This includes sizes, colors and shapes in general, names and / or special features that the client wants to include in it without modifying its main use.

No hidden fee guarantee
We like to be completely honest about the rates and charges for our services so you don't have unpleasant surprises later. It is for this reason that you will not find any kind of extra charge later.

Excluive 50% off prices on wholesale discount
All wholesale purchases have a 50% discount on each of the products, and even more. If you want to be a wholesaler and want to know more about our discounts, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Discount for the purchase of more than one product
For us it is very important to take care of the economy of the customer, it is for this reason that we offer attractive discounts on the purchase of several products including free shipping. For more information contact the email This email address is being protected from spambots. You need JavaScript enabled to view it.